More than 60 distinct businesses make up the D&S group. It specializes in everything from manufacturing robots for pipeline inspection and repair to managing world-class hotels for brands such as Hilton and Radisson.
Yet for all this scale, the team responsible for managing the infrastructure underpinning group-wide operations consists of just 16 people, fighting a daily battle against the high stakes of downtime. Disruption or failure in the storage layer could quickly bring operations to a halt, with severe consequences.
Oded Rosenfeld, Head of IT at D&S, elaborates: “Take one of our group companies, which specializes in the extraction of a rare type of sand used by some of the world’s largest building materials manufacturers. If they experienced a production halt, it would result in direct losses of around $190,000 a day. In addition, it would take 14 days to get the special extraction machinery up and running again.”
Financial losses aren’t the only thing at stake. As an operator of critical infrastructure, including water pipelines for entire cities and care facilities for the elderly, D&S is bound by strict regulations, including the EU Network and Information Security Directive (NIS2) and Germany’s BSI Act and related KRITIS critical infrastructure regulations, which all legally mandate high levels of resilience.
Meeting these operational and regulatory demands was becoming more difficult, however, due to an underperforming and hard-to-manage storage environment.